News

Our response to Coronavirus (COVID-19)

conranv mobile

20/03/2020

During this outbreak of the Coronavirus (COVID-19), the health and well-being of our employees, our customers and our communities is our number one priority. We produce and distribute most of our drinks locally and we have comprehensive business continuity plans in place to ensure we are able to continue to supply our customers. We want to keep all of our stakeholders informed on our approach to Coronavirus.

Local grocery stores and retailers are working hard to ensure families can get the food, beverages and supplies they need during this challenging time. We are doing everything we can to support these businesses and everyone they serve.

The latest information is below and we will update as the situation develops:

Looking after our people

We have implemented a range of measures to protect the safety of our employees. These include:


• Hygiene guidance in line with WHO advice reinforced across the organisation

• Proactive large-scale work from home routines for all roles that can be done remotely

• Restrictions on all international travel

• Cancellation of all large-scale face-to-face meetings until further notice and tight restrictions on visitors to our sites

• Specific guidance for our employees in Field Sales, who come into contact with our customers, and for our manufacturing and logistics sites, where our products are made and handled

• Clear guidance and information to support anyone experiencing potential symptoms or concerned about exposure to the virus

• Voluntary temperature checks for all employees entering offices or sites

Continuing to serve our customers

Local grocery stores and retailers are working hard to ensure families can get the food, beverages and supplies they need during this challenging time. We are doing everything we can to support these businesses and everyone they serve.

We are working closely with our suppliers, partners and The Coca-Cola Company to implement robust business continuity plans across our business to ensure we can continue to serve our customers. These include:

• Shifting resource to meet changing customer demand

• Altered work processes and shift routines to protect our colleagues

• Contingency measures for key SKUs

• Contingency measures for logistics and transport

Supporting our communities

We are an integral part of our communities, through the people working at our local production sites, the drivers who deliver our products and our sales people who are out every day working with our customers.  The Coca-Cola Company and The Coca-Cola Foundation have announced a $120 million global relief fund to help the communities most affected by the virus, including financial donations to the NGOs who are leading the relief efforts and product donations. 

Coca-Cola European Partners’ people are already working hard to support the health workers who are on the frontline of the fight against the virus, and to help protect the vulnerable people in our society. We are donating product to hospitals, NGOs and government institutions, as well as making our logistics and transportation services available to support emergency relief work undertaken by local crisis co-ordination centres. We are also encouraging any employees who can to volunteer their time to support the most vulnerable people in their local areas.

Ensuring product safety

It is important to note that our plant employees have minimal to no contact with our finished products. The European Food Standards Agency says that there is currently no evidence that food is a likely source or route of transmission of the virus. The World Health Organisation says that the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes Coronavirus from a package that has been moved, travelled, and exposed to different conditions and temperatures is also low.

Keeping our investors informed

On 23 March 2020 CCEP issued a news release to provide details regarding the impact of covid-19, FY20 earnings guidance withdrawal & share buyback programme suspension until further notice.

The full release can be found here.