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Sustainability is at the heart of our business

We believe that business success and sustainability go hand in hand.

We want to grow our business in a way that manages our social and environmental impacts responsibly and makes our people and our stakeholders proud.

We are doing this through our Group wide sustainability action plan – This is Forward. Created with The Coca-Cola Company (TCCC), and developed through continuous consultation with our stakeholders, including customers, NGOs and suppliers, across all our territories, the plan places sustainability at the heart of our business strategy.

Through This is Forward, we are taking action on six key social and environmental areas where we know we have significant impact, and which our stakeholders want us to prioritise. In each of these areas we have made a number of commitments which align with the targets underpinning the UN Sustainable Development Goals (SDGs). Together, they provide a clear direction of how we intend to work with partners across our value chain to build a better future – for our business, for people and for the planet. There is no going back. This is Forward.

The 2019 Integrated Report  and the online sustainability section on our website constitute our 2019 Sustainability Stakeholder Report which gives a progress update on our sustainability commitments disclosed, alongside our financial performance. The sustainability section of the website also includes a download centre where you can find a comprehensive collection of our sustainability disclosures and datasheets.

Our approach to reporting

The 2019 Integrated Report and the online sustainability section on our website constitute our 2019 Sustainability Stakeholder Report which gives a progress update on our sustainability commitments disclosed, alongside our financial performance.

The sustainability section of the website also includes a download centre where you can find a comprehensive collection of our sustainability disclosures and datasheets. We have a broad range of stakeholders and believe this new reporting structure will make it easier for our readers to locate the information that matters most to them. 

Find out more


Listening to our stakeholders

Our stakeholders have high expectations of us to address many of today’s social and environmental challenges. Their views and priorities continue to play an integral role in the development of our sustainability action plan.

This is Forward was developed following extensive consultation with over 100 of our key stakeholders – including governments, NGOs, customers, suppliers – as well as 12,000 consumers across six countries, and more than 1,000 of our own employees. 

As we work towards our sustainability goals, we continue to listen closely to our stakeholders’ concerns on the issues that matter most to them and our business. These include the level of sugar in our drinks, the effects of litter and pollution and the role we play in our communities. 

We value their insights and we engage with them throughout the year to ensure their views are reflected in our sustainability strategy as it develops. Our partners have a vital role to play in our success; we want them to feel part of our team and share in our culture and behaviours.

  • Drinks
  • Packaging
  • Society
  • Water
  • Climate
  • Supply Chain
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Today, people are looking for a broader variety of drink options, including low and no calorie drinks, to fit a greater range of moments and occasions. Working with TCCC and other franchisors, we’re evolving our business in line with these changes.

We’re committed to ensuring that 50% of our sales come from low and no calorie drinks by 2025. We're also making it easier for consumers to cut down on sugar by providing straightforward product information, and by making smaller and more convenient pack sizes more readily available.

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We’re committed to leading the way towards a circular economy where 100% of our packaging is collected, reused or recycled. Together with The Coca-Cola Company, we see this as one of our most urgent sustainability priorities.

In 2019, we announced enhanced packaging targets, bringing forward the deadline to increase the level of recycled content in our plastic bottles to at least 50% from 2025 to 2023 and aiming to reach 100% recycled or renewable plastic in the future.

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We’re determined to make a positive difference in society by promoting inclusion, diversity and economic development, both in our workplaces and in our local communities.

We have a target for at least 40% of leadership positions at CCEP to be held by women by 2025. We help address societal issues within communities across our territories through employee volunteering and by supporting local community partnerships, with a focus on initiatives which help young people gain the employability, skills and confidence they need to succeed.

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Water is the main ingredient in our products and essential to our manufacturing processes. To ensure a sustainable supply of water, we’re taking a value chain approach to water management.

We’re aiming to reduce the water we use in our manufacturing operations by 20% by 2025, as well as addressing water impacts within our supply chain. We’re also aiming to replenish 100% of the water we use in areas of water stress through community based partnerships.

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The world is at a critical point and we must all play our part to cut Greenhouse Gas (GHG) emissions.

Over the last decade, we’ve reduced GHG emissions across our entire value chain by 30.5%. We have now accelerated our ambition to decarbonise our business and have committed to reduce absolute GHG emissions across our full value chain by 30% by 2030 (vs. 2019). This has been validated by the Science Based Target Initiative (SBTi) as being in line with the pathway to limit global warming to 1.5ºC. Our ambition is to be Net Zero by 2040.

Critical to achieving this ambition is mobilising our suppliers. We will aim for 100% of our strategic suppliers to set science-based targets by 2023, shift to 100% renewable electricity and share their carbon footprint data with us.

We have an immediate 3-year plan, supported by a €250m investment and underpinned by the inclusion of a carbon reduction target in our long-term management incentive plan.

Supply Chain
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Population growth, increased demand for food products and climate change are putting our supply chains under increasing pressure. We’re committed to sourcing our agricultural ingredients and raw materials sustainably and responsibly.

To make our drinks, we have to ensure that all the ingredients we use are of high quality and sourced sustainably. We also rely on other raw materials such as pulp and paper to make our packaging. We’ve made a joint commitment with TCCC to ensure that 100% of our main agricultural ingredients and raw materials are sourced sustainably.

Operating with Integrity

We hold ourselves accountable to the highest standards of corporate governance and public access to information about our company.