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Sustainability is at the heart of our business

We understand that we have an impact on our environment and the societies in which we operate. Single-use plastic, climate change, water scarcity, waste and pollution affect everyone and have far-reaching impacts on food production and ecosystems. In addition to these challenges, society is also struggling to maintain economic growth and ensure prosperity and opportunities for all of its citizens.

Our strategy is underpinned by This Is Forward, our joint sustainability action plan with The Coca-Cola Company, which was launched in 2017 and developed through close consultation with our stakeholders. Through the plan, we address key global sustainability issues where we know we can make a difference, in line with the priorities and concerns of our stakeholders. These include: single-use plastic, packaging, and concerns about health and obesity.

We are focused on six action areas - drinks, packaging, society, water, climate and supply chain. Our sustainability plan includes a series of measurable targets for each of these areas. These provide a clear direction for how we intend to work with partners across our value chain to build a better future – for our business, for people and for the planet. 

The importance of This is Forward to our long-term strategy is reflected in our decision this year, for the first time, to release an Integrated Report, sharing progress on our sustainability commitments alongside our annual financial performance.

Our approach to reporting

The 2018 Integrated Report and the online sustainability section on our website constitute our 2018 Sustainability Stakeholder Report which gives a progress update on our sustainability commitments disclosed, alongside our financial performance.

The sustainability section of the website also includes a download centre where you can find a comprehensive collection of our sustainability disclosures and datasheets. We have a broad range of stakeholders and believe this new reporting structure will make it easier for our readers to locate the information that matters most to them. 

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Listening to our stakeholders

Our stakeholders have high expectations of us to address many of today’s social and environmental challenges. Their views and priorities continue to play an integral role in the development of our sustainability action plan.

This is Forward was developed following extensive consultation with over 100 of our key stakeholders – including governments, NGOs, customers, suppliers – as well as 12,000 consumers across six countries, and more than 1,000 of our own employees. 

As we work towards our sustainability goals, we continue to listen closely to our stakeholders’ concerns on the issues that matter most to them and our business. These include the level of sugar in our drinks, the effects of litter and pollution and the role we play in our communities. 

We value their insights and we engage with them throughout the year to ensure their views are reflected in our sustainability strategy as it develops. Our partners have a vital role to play in our success; we want them to feel part of our team and share in our culture and behaviours.

  • Drinks
  • Packaging
  • Society
  • Water
  • Climate
  • Supply Chain

As the world becomes more aware of the health impacts of consuming too much sugar, people are increasingly looking for a wider variety of drinks, including low and no calorie options. In line with this demand, we’re working with The Coca-Cola Company and other franchisors to reduce the amount of sugar in our soft drinks. Our commitment is to ensure that 50% of our sales come from low and no calorie drinks by 2025. We're also making it easier for consumers to cut down on sugar by providing straightforward product information, and by making smaller and more convenient pack sizes more readily available.

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We’re committed to leading the way towards a circular economy where 100% of our packaging is collected, reused or recycled, so none of it ends up as litter or in the oceans. We work with our packaging suppliers to minimise the impact of our packaging on the environment by removing unnecessary or hard-to-recycle plastic, aiming to reduce packaging weight and increasing our use of recycled and renewable content. We are working with The Coca-Cola Company and using our brands to inspire consumers to recycle more, as well as working with customers, local governments and other stakeholders to improve local collection and recycling rates.

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We’re determined to make a positive difference in society by promoting diversity, inclusion and economic development - both in our workplaces and in our local communities. We provide a supportive, safe and healthy working environment where diversity is valued and people at every level are empowered to succeed. We help address societal issues within communities across our territories through employee volunteering and by supporting local community partnerships, with a focus on initiatives which help young people gain the employability, skills and confidence they need to succeed.

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Header picture Action on Water

Water is the main ingredient in our products and essential to our manufacturing processes. To ensure a sustainable supply of water, we’re taking a value chain approach to handling water with the care that it deserves and to protect local water sources for future generations. We’re aiming to reduce the water we use in our manufacturing operations by 20% by 2025, as well as addressing water impacts within our supply chain. We’re also aiming to replenish 100% of the water we use in areas of water stress through community based partnerships.

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Climate change is the world’s most urgent environmental challenge and we are committed to playing our part to tackle it. We are reducing greenhouse gas emissions across our entire value chain, with a target to halve our direct carbon emissions by 2025. We’re reducing the amount of energy we use in our manufacturing sites, cutting the distances our products are transported and making our cold drinks equipment more energy efficient. We have also committed to purchase 100% renewable electricity by 2020 and to cut emissions across our entire value chain by 35%. Our carbon reduction targets have been validated by the Science Based Targets initiative.

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Supply Chain

Population growth, increased demand for food products and climate change are putting our supply chains under increasing pressure. To make our drinks, we depend on a sustainable supply of high quality agricultural ingredients and other raw materials such as pulp and paper to make our packaging. We’ve made a joint commitment with The Coca-Cola Company to ensure that 100% of our main agricultural ingredients and raw materials are sourced sustainably by 2020. We also have a duty to respect and protect the human rights of everyone working across our supply chain.

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Operating with Integrity

We hold ourselves accountable to the highest standards of corporate governance and public access to information about our company.