Treating people with dignity and respect

Every day our business faces new challenges and risks. Human rights are fundamental to how we run our day-to-day business and the communities in which we operate. Our goal is to protect people’s inherent rights and freedoms. Our Human Rights Policy is aligned with the international human rights principles encompassed in the United Nations’ Guiding Principles on Business and Human Rights, the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work and the United Nations’ Global Compact.

In October 2018 we conducted our first internal human rights workshop with participation from senior managers across our business, including support and engagement from our leadership team. Following this, we conducted interviews with some of our senior leaders and we also sought input and advice from key external stakeholders, including UN OHCHR, Institute of Employers, Know The Chain and many industry peers.

We identified nine key areas as posing the greatest risk to people in our own operations and across our value chain. We will initially focus on the first four priority issues below and develop actions for the remaining issues in 2020:

• Health, safety & security – we will roll out a new anti-harassment policy including a toolkit for managers and continue to embed our code of conduct training into on-boarding procedures
• Equality & non-discrimination – we will deliver a new inclusion and diversity charter through manager training, that is targeted to reducing discrimination and promoting an inclusive culture
• Working hours – we will map out working hours across all the countries where we operate and roll out a flexible working programme with guidance for managers on supporting this in their teams
• Migrant & temporary workers – we will work with external suppliers, procurement and recruitment colleagues to identify key issues and challenges in relation to recruitment of temporary workers
• Freedom of association – protecting an individual's right to join or leave groups voluntarily, the right of the group to take collective action to pursue the interests of its members, and the right of unions to accept or decline membership based on certain criteria
• Right to privacy – protecting an individual’s right to be left alone, away from unwanted intrusion and disclosure of details of their personal life
• Data protection – protecting an individual’s right to have personal data maintained to the relevant national and international legal requirements
• Forced labour – protecting an individual’s right to undertake work or service for which they have offered themselves voluntarily and for fair compensation, free from any threat of penalty
• Wages – protecting an individual’s right to be compensated competitively relative to the industry and local labour market, and build a financially independent life for themselves and their family