Our people and workplace progress in 2023

Website image 1200x735 3


Action on Society | Veronique Vuillod

We recently published our annual Integrated Report, demonstrating CCEP’s progress in 2023. Our success is down to the 42,000 talented people across 31 markets who make, move and sell our great products. We want CCEP to be a great, engaging place to work, where everyone is welcome, has the opportunity to grow and can make a difference.


group total incident rate - a measure of workplace safety

people benefited from our Employee Assistance Programme

trained Wellbeing First Aiders

The safety and wellbeing of our people always come first.

We made good progress on safety with our group total incident rate, a measure of workplace safety, at 0.84 – but zero is what we’re striving for and that’s how we are promoting our safety culture in the workplace. We continue to work towards world class safety standards and our Health, Safety and Mental Wellbeing policy is helping us adopt best practices.

Last year, around 1,400 people benefited from our Employee Assistance Programme, an independent service offering 24/7 free professional support with access to face to face or telephone counselling, advice or specialist information.

By the end of 2023, we had trained more than 1,250 Wellbeing First Aiders. These colleagues are an internal network for mental health support, trained to spot the signs of mental health conditions and direct colleagues to professional services when needed.

KRL386 CCEP DAY1 04 1157 1

Inclusion, diversity and equity

Building a workforce that represents the communities we serve will help us refresh our consumers and customers, and make a difference. Last year, we expanded and made progress against our diversity commitments for gender balance, disability and social mobility.

  • 25.1% of our workforce are women – on track for a third by 2030
  • 38.4% of management positions are held by women – on track to reach our 45% commitment by 2030
  • 12.6% of our workforce are represented by people with disabilities – exceeding our commitment[1]

Rewards and benefits

An important part of creating value for our people is through rewards and benefits. Around 70% of our employees participate in annual variable remuneration plans, including annual bonus, sales incentive plans, and local incentive plans.

In 2022, we launched the new global Employee Share Purchase Plan (ESPP). For every share an employee purchases, CCEP will provide a matching share, up to an agreed limit. Around 43% and 75% of eligible employees were participating in the global ESPP and Great Britain share plan (employees to become shareholders through salary sacrifice arrangement), respectively, on 31 December 2023.

Supporting and engaging our people

We want our people to enjoy a great experience at CCEP and feel engaged with our business aims and strategy. We received a high engagement rate from our employees in our annual engagement survey - our score is above global benchmark and shows our people's passion for our brands and our workplace.

We continue to invest in learning and development through our strategy, The Way We Grow, as we believe that when our people learn and grow, our business grows, too.

  • We expanded The Way We Lead academy with around 500 leaders gaining 360 feedback, helping them to grow self-awareness of their leadership style and enabling them to contribute to a feedback culture
  • Around 2,450 people in our commercial function participated in The Way We Sell academy
  • We introduced The Way We Serve academy in our customer service and supply chain function and have equipped around 360 people with new capabilities in support planning

Supporting local communities

Our total community investment contribution in 2023 was €14.8 million, demonstrating our passion and commitment to support the communities where we operate. This investment has helped protect the local environment, support social and economic mobility, and seen us work with local partnerships and charitable organisations.

We empower our employees to take action for the environment and engage with their local communities, with 32,500 hours volunteered by our people in 2023 – up from 28,500 in 2022.

Our employees can nominate local charities to receive a donation from our Support My Cause initiative. Since 2019, we have donated €1.2 million to 200 local charities and community groups, and over €400,000 to support 125 grassroots charitable and community partnerships located close to our sites in 2023.

We’re determined to drive the economic empowerment of under-represented people and in 2023 supported the skills development of 16,400 people facing barriers in the labour market. By 2030 we want this to be 500,000.


total community investment contribution in 2023


hours volunteered by our people in 2023


donated to support 125 grassroots charitable and community partnerships located close to our sites

Employer recognition

We are proud that the progress we have made to make CCEP a great place to work is being recognised, winning awards at a global and national level, including:

  • Top Employer 2023 by the Top Employers Institute
  • Forbes 2023 World’s Best Employers
  • Bloomberg Gender Equality Index 2023
  • Stonewall Global Employer 2023 - Silver

These are just some of our achievements in 2023 and you can find out more in our Integrated Report here:

2023 Integrated Report  

Our focus this year

In 2024, we will continue to prioritise our people’s physical and mental wellbeing, and provide an inclusive, safe and healthy work environment. We will invest further in developing our people and our digital people platforms to create a consistent experience. We will also continue to create a positive social impact that genuinely improves the lives of millions of people in our communities.

[1] Calculated based on the total number of employees responding to our voluntary 2023 inclusion survey (representing 38.4% of our workforce) and the number of employees self-declaring as having a disability