NCC Wins 6 Prestigious Awards at The Contact Center World Global Top-Ranking Performers

National Contact Center (NCC) Coca-Cola Europacific Partners Indonesia once again brought home 6 prestigious awards at the 16^th Contact Center World Global Top-Ranking Performers Awards – Best In The World.

National Contact Center (NCC) Coca-Cola Europacific Partners Indonesia once again brought home 6 prestigious awards at the 16^th Contact Center World Global Top-Ranking Performers Awards – Best In The World. This is the most prestigious contact Center awards event organized by ContactCenterWorld.com, established in 1999, is the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint with members in over 200 countries and supports 205,000 personal members from enterprises of all sizes with ideas, information, and opportunities including best practice awards, conferences, and certification programs. The awards were presented virtually during a ceremony on Monday, January 31^st, 2022, at contactcenterworld.com.

The NCC-CCEP Indonesia team won the following categories in The World Final:

Individual Category:

• Gold Medal for Best Contact Center Leader - Rendar Mahardhika Putra
• Silver Medal for Best Sales Manager - Muhammad Iqbal

Corporate Category:

• Gold Medal for Best Contact Center (Mid-Size)
• Gold Medal for Best Employee Engagement (Mid-Size)
• Gold Medal for Best Sales Campaign
• Silver Medal for Best Outbound Campaign